Customer Testimonials

September 18, 2006

To whom it may concern:

As a repeat customer, I would like to take the time to acknowledge JR Clemens for his professionalism and personal consideration.

It is rare to find someone like JR who not only completes a job, but does it with such a positive attitude. He not only eliminated the problem, but took the time to find resolve for a mold problem which arose because of it. I would highly recommend your company strictly because of him.

Thank You,

Sandra Wilson

I would like to express my deepest gratitude for the excellent service we received from your company on March 2nd and 3rd. Your service men  were friendly and compassionate.  When Columbia Gas told us we would have to spend the night without gas to keep our three small children warm, your service men fixed the problem and made sure my children were safe and warm. It's unusual to see such excellent customer service these days.  Your company is truly an asset to our community. God bless you!

 Gratefully yours,

 Bill & Davi Edgar

I knew you were the plumbing contractor for me from the first call I made. It was only to come out for a free estimate, yet you gave me an exact time of arrival and came when you said you would; the other companies I had called gave me three or four hours "windows" -- and were still late. Ever since then, your service has been exemplary. Whether it was a big job, like installing a new gas or sewer line, or a simple faucet fix, everyone in your organization has done an exceptional job -- and not just in terms of the plumbing services. I'm sure there are a lot of people out there who can fix a leaky pipe or install a water heater. The reason I call you is because you're the only ones I trust to do the whole job right: You do your best to work within my schedule, and your work hard to provide your superior services at a fair price. You and your employees have always been courteous and friendly. Most important, you have always stood behind your work and your word.

Kindest regards,
Debbie Coppula

Our experience with Bruno Plumbing & Heating is excellent. When we had a clogged kitchen sink & bathtub, we called and the Repairman was on the premises within two hours, we were just amazed, no waiting for hours or days like we have had to do in the past with other Plumbers...also, the Repairman, together with his Helper, were very knowledgeable and explained everything they were doing and also offered suggestions how to avoid this problem in the future. We had no clean up, it was all done when the job was completed, we cannot say enough of the wonderful service we received. Thank You.

Max & Shirley Mueller

"For quite some time, we had the sewer line from our house to the street back up like clockwork every year. We ran through a series of plumbers who, in some cases, had to be called back two or three times before the problem was fixed -- at least until next year. Then we ran into Bruno. In addition to making sure the problem was fixed right the first time, they recommended an annual chemical treatment to control tree roots -- even though it turned out costing them a yearly plumbing visit. My sense is that they really want to solve a customer's problem, not just rack up hourly charges. Good job, Bruno!"

Regards,
Mark H. Sheppard
McMurray, PA

I am on the committee for the Inter-Faith Long Term Recovery for the flood survivors of Hurricane Ivan in the Chartiers-Houston, Canon-Mac school districts. On behalf of our committee I would like to thank Bruno Plumbing @ Heating, Inc. for all that you have done to help the people that have been affected by the devastating flood. The families that you have helped have told us how wonderful you have been and how great the work has been that you have had to do for them. We as a committee do not hesitate to refer your company to anyone that has a need for your services. Sincerely,

Evie Scarcell, Treas.
Inter-Faith Long Term Recovery Team
Houston, Pa

My husband had just left for an out-of-town business trip when our tankless water heater broke. It was a Friday night and I was faced with having it repaired or spending the next two weeks without hot water. Needless to say, with two girls and myself in the house, I started making phone calls. Bruno Plumbing and Heating was the only company to call me back that evening (or at all, come to think of it!) and they said they could come on Saturday morning. Being an unusual water heater, I wasn't even sure they'd know what to do. I was wrong! The gentleman who came to my house was right on time and very professional. He assured me he'd fix it. That he did! I was thrilled! I keep the Bruno magnet on my refrigerator and will definitely call them again if I need plumbing or heating repairs!

Becky Skrabski
Hickory, PA

06/20/08