Testimonials

PROVIDING SERVICE THAT EXCEEDS OUR CLIENT'S EXPECTATIONS!

 

Joe was very knowledgeable and took the time to explain the problem and proposed options.

Charlotte S. - Washington

 

The same prompt, professional and courteous service I've come to expect from your company.

Susan N. - Eighty Four

 

Jordan was very courteous and very knowledgable.

Sam M. - Washington

 

We were very satisfied with the service that was handled by Jordan

William G. - Canonsburg

 

Excellent experience.  Jordan was wonderful.

Barbara B. - Canonsburg

 

Jordan is a wonderful technician.

Ed S. - Canonsburg

 

Jordan was great and he got us taken care of.

Thomas B. - Washington

 

Technician very knowledgeable.  Did a very good job.

Vernoica C. - Washington

 

Fabulous!  Joe & Jordan, friendly, explained everything.

Margaret B. - Venetia

 

Did a great Job.  Pleasant and friendly.

Charles G. - Washington

 

Needed service quick and response was excellent.  Call back in about 10 minutes.

Fire Department - Hickory

 

Will was very thorough and explained everything well.  We will use you again.  Thanks!

Robert W. - Canonsburg

 

Everything was excellent.

Frank P. - Washington

 

Always good service.

Jeannette M. - Washington

 

Came sooner than expected, appreciated that.

Brenda B. - Washington

 

Very pleasant experience.  Max explained everything and was very pleasant and efficient.

Greg D. - Washington

 

I was impressed and I did like the routine of shoe booties.  Thank you.

Eileen M. - McMurray

 

Once again, Will did a great job tuning up my furnace and heat pump.  True professional.

Andy Z. - Washington

 

Service included in purchase of new unit.  Felt very comfortable with Max.

Sandy C. - Washington

 

Jordan did our inspection and does a good job.

Shirley M. - Houston

 

Very pleased - Thank you.

Rosemarie B. - Washington

 

When "help" is needed, you! are there!!  Took me from frazzled to AAH!

Lorraine L. - Marianna

 

Jordan is a very nice and efficient service man.  He did a really good job!

Bonnie Z. - Washington

 

The service man was prompt and very efficient.

Donald B. - Canonsburg

 

We are very pleased with Bruno and will recommend you to our friends and anyone else we come in contact with.

Bonnie Z. - Washington

 

Appreciate the quick response in getting the technician to check our air conditioner.

Van C. - Eighty Four

 

Very satisfied with the work performed.

Jan M. - Canonsburg

 

Very pleased with his work.

Carmen D. - Washington

 

Daivd did a thorough job and is a nice guy.

Louis G. - Washington

 

JR was very professional.  He took time to answer my questions.

Margaret Z. - Cecil

 

Joe has a great personality.  It was a pleasure having him here!

Glenn L. - Washington

 

What a great company with such great employees - VERY IMPRESSED with all of you!

Victoria S. - McMurray

 

Did a good job.  Also, I love my new bathroom!!!!

Betty C. - Washington

 

I was completely satisfied with the work done.

James H. - Amity

 

Jordan did a professional and efficient job.  Nice guy!

Louis G. - Washington

 

Just thank you for coming so fast & when you were done, our drains were ok.

Dan S. - McMurray

 

Will always does a great professional job.  That's why I ask for him!

Andy Z. - Washington

 

The prices are a bit high but the worker's helpfulness, honesty, politeness and performance were much appreciated.  I will use you again.

Melissa S. - Bridgeville

 

Very pleased with professionalism of Connie & Jordan.

Beth S. - Washington

 

Your 24 hour service was very important.

Bob H. - Washington

 

Explained what work was performed and why.  Very friendly and professional.

Lisa R. - Houston

 

More great service that I have come to expect from such a fine company,  Thank you!!

Susan N. - Eighty Four

 

Great service -- - -  very professional - - - - call Bruno every time!

Charlie P. - Washington

 

Jordan was great - again!!  Joe is a nice guy!

Elaine S. - Washington

 

Your employee, JR was wonderful.  He also helped us with information on our water meter.

Stella G. - Washington

 

Jordan was professional, quick and very clear.  He explained what he was doing and represented Bruno well.

Andrew F. - Canonsburg

 

They did a very nice job.  Thank you.

Linda M. - Claysville

 

Jordan was excellent.  Job well done. Thank you.

Robert B. - McMurray

 

Appreciated the work.  It was late on a weekend and I was stuck with no supplies.  Thank You!

Norm E. - Eighty Four

 

From the initial call till the service was completed, the service was excellent.

James M. - Washington

 

Very professional.

Vic Z. - Washington

 

Connie is one of your best assets.

Betsy & Bill W. - Washington

 

Jordan - you are lucky to have him!

Sharon B. - Washington

 

Found everyone from beginning to end - personable and professionable.

Rita & Ernest B. - Canonsburg

 

Keep up the good work.

Jane H. - Washington

 

David was excellent.  Thank you.

Darlah G. - Canonsburg

 

Job well done again, many thanks.

Connie R. - West Alexander

 

Was here in 1/2 hour after I called.  Very Great!

William S. - Washington

 

Your service men should be commended for their great service.

Vernadean D. - Washington

 

Was very pleased the way the fellows did the work and explained everything.

William S. - Washington

 

David was very kind, helpful and courteous.

Robert W. - Washington

 

Jordan and Joe were professional and knowledgeable.  They took the extra time to educate us concerning the problem and maintaining the new tank.  We will use Bruno Plumbing & Heating for all of our plumbing and heating needs in the future.

Melissa S. - Washington

 

Thank you for responding so quickly and doing a great job.

Kathy D. - Washington

 

Employee was very informative and helpful.  He was very friendly and pleasant.

Bill & Barbara R. - Washington

 

All work done with meticulous care to detail.  Excellent quality craftsmanship.

John Z. - Washington

 

Your techs are the best we've had in our house.

Larry L. - Fredericktown

 

David was extremely professional and pleasant.  A fine representative for your company.

Fran & Bob L. - Washington

 

I would recommend your service.

David A. - Canonsburg

 

Appreciated honesty of employee to identify Bruno's could not fix the leak on our sprinkler system.  Needed to call another company.

Dennis H. - McMurray

 

I was quite relieved to have this repair done in such a timely manner.

Bobbi B. - Washington

 

Thanks for a great job in a timely manner.  It was great to work with your company and Tony was great.  We will be back for more later.

Thomas L. - Claysville

 

Once again Will did a great job installing a new hot water heater.  Connie was great also!

Andy Z. - Washington

 

Many thanks to Jordan and JR who were just great to have in the house and did a nice job.

Tom & Dana M. - Washington

 

Jordan was the plumber and did an outstanding job.

Mona C. - Washington

 

Quick response to my call.  Took care of my problem.  I will definitely remember.  They worked well together and did a perfect job.  Well satisfied.

Kenneth H. - McDonald

 

David did a great job!  I will tell everyone what a great company Bruno's is.  I forgot the other man's name but he and David were great.  This first time customer is a customer for life because of Bruno's employees and their awesome work!!

Jesse Z. - Houston

 

Great Job!!

Thomas W. - Washington

 

Such a pleasant young man.  Talked to me, explained what he had to do.  Your company is my company.

Margaret B. - Washington

 

Installer did an excellent job installing and removing faucet.

Tom D. - Canonsburg

 

Thanks for coming out so fast on a holiday.

William M. - Prosperity

 

Would highly recommend your company for services.

Charles B. - McMurray

 

Jordan is a great employee.  He represents your company well.

Adamary F. - Washington

 

I was very happy overall!

Murle A. - Washington

 

Great Work!!

John C. - Washington

 

We are very happy with your services.  Your Jordan is a great employee!

Adamary F. - Washington

 

Deserves a 5 star rating.

Judith F. - Cecil

 

Will was excellent - Great Worker!

Frank & Rebecca P. - Washington

 

Again, my family has been very pleased with your company.

Patricia R. - Washington

 

Referred by Rick when we decided to get a new furnace.  You're our #1 choice.

Richard B. - Canonsburg

 

Great service as always.

Dawn W. - Canonsburg

 

I trust only Bruno Plumbing & Heating to do any work for our family.

Jackie B. - Washington

 

Jordan was very efficient and informative.  He answered all my questions accurately and patiently.  He is a very pleasant young man and a credit to your company.

Margaret B. - Canonsburg

 

Wonderful working with a company/service you can trust.

Gino & Paula O. - Washington

 

I called after my water heater was leaking on a Saturday and they came out on that Saturday.

Betty C. - Eighty Four

 

Jordan & Guy worked very hard to solve a tough problem with the air conditioning line.  They really hung in there!!!

Mary Ellen D. - Amity

 

Work well done.  Outstanding employees.

Linda N. - Washington

 

Your workers were very amiable, patient with explainations and cleaned everything up.  A+

Glenn L. - Washington

 

Everyone I have dealt with has been polite, courteous & informative.

Dorothy W. - Canonsburg

 

Jordan was wonderful.  Thank you.

Olga G. - Washington

 

JR - excellent as always.

Barrie W. - Washisngton

 

Jordan is very professional and very kind.

Dolly G. - Washington

 

Will did a great job with my bath.  He takes great pride in his work.  Well done!

Andy Z. - Washington

 

David & Jordan provided great customer service installing our new water heater.  I was very impressed that they came out shortly after my call about our water heater leaking.  Thank you David and Jordan as well as Bruno Plumbing.

Karen S. - Canonsburg

 

Your prompt and courteous service is great.  I appreciate this so much!  I don't know how you select your technicians, but keep doing it the same way!!

Susan N. - Eighty Four

 

Service technician was quick to pinpoint the problem and had it fixed - up & running in no time - great & knowledgeable - very pleased with service

Farrah F. - Washington

 

Usual great service!

Alex N. - Cecil 

 

Knowing Bruno's did the job gives me great peace of mind - they are the best

Patricia F. - Pittsburgh

 

The girl on the phone and the technician could not have been nicer!

Anne W. - Houston

 

Thank you so much.  You made my life much cooler and comfortable!

Bill C. - Washington

 

David was very informative and explained the problem.

Carl T. - Washington

 

Jordan was very considerate and professional.

Dolly G. - Washington

 

Employee was pleasant and very nice.

Pamela S. - Washington

 

 Will did a great job explaining the deficiencies of my currect system and potential solutions.  He was very professional, courteous and took his time explaining information.

Dana M. - Lawrence

 

Jordan did an exceptional job today.  He is very professional and has a very friendly personality.

Betsy P. - Washington

 

Will took the necessary time to inspect a/c and explain the problem to me. Answered all my questions!

Daniel M. - Eighty Four

  

Good work.  Will is an excellent employee.  His helper did a fine job too.

Louis G. - Washington

 

Very happy .  Could get someone to come out on a saturday to help.

Kim S. - Washington

 

Couldn't ask for better help.

Pansy R. - Houston

 

Have been satisfied with work and can trust this company to do the job right.

Edward & Rose C. - Washington

 

 As usual, your technician, Will, did an excellent job.

Patricia M. - Canonsburg

 

I appreciate that there is no mess when they leave.

Fay B. - Houston

 

Will did a great job!  He is a very skilled technician.  A great asset to your company.

Andy Z. - Washington

 

Had everything done before my wife got home from work!

Ed B. - Washington

 

Any plumber we have had has done wonderful work.  We would recommend you to others.

Daniel & Cheryl M. - Eighty Four

 

Jordan did a good Job!

Ron & Trudy K. - Canonsburg

 

Pleased with service and price.

Judy S. - Washington

 

He was informative and gave good advice.

Dorothy W. - Canonsburg

 

Nice to hear a voice when you call instead of an answering machine.

John W. - Canonsburg

 

Fast, efficient, top notch work!  JR is a sharp young man.

Carolyn M. - Washington

 

Dustin was very good and fast at solving our problem.

Frank M. - Washington

 

JR was excellent at this service call - will definately call your company for all plumbing needs

David & Joni T. - Houston

 

Always awesome!

Blaine & Patricia K. - Canonsburg

 

I would like to have JR be our regular plumber.  Excellent job.

Sarah W. - Canonsburg

 

The fellow that did the work was very good, polite and very respectable.  He did a good job.

Helen M. - Canonsburg

 

I am very satisfied.

Glenn L. - Washington

 

Will, the service technician was very thorough and explained everything quite well.

David R. - Washington

 

The technicians were efficient and knowledgeable and extremely thoughtful and kind - an asset to your company.

Charmane M. - Claysville

 

JR does a great job - send him any time we need service.

Ron & Trudy K. - Canonsburg

 

Service is great!  Couldn't be better.

Sarah M. - Washington

 

I couldn't ask for any better service.  You are wonderfull to me.

Mary Ann F. - Washington

 

Great as usual!

Betsy C. - Washington

 

As a repeat customer, I would like to take the time to acknowledge JR Clemens for his professionalism and personal consideration.

It is rare to find someone like JR who not only completes a job, but does it with such a positive attitude. He not only eliminated the problem, but took the time to find resolve for a mold problem which arose because of it. I would highly recommend your company strictly because of him.

Sandra W. - Washington

 

I would like to express my deepest gratitude for the excellent service we received from your company on March 2nd and 3rd. Your service men  were friendly and compassionate.  When Columbia Gas told us we would have to spend the night without gas to keep our three small children warm, your service men fixed the problem and made sure my children were safe and warm. It's unusual to see such excellent customer service these days.  Your company is truly an asset to our community. God bless you!

Bill & Davi E. - Marianna

 

I knew you were the plumbing contractor for me from the first call I made. It was only to come out for a free estimate, yet you gave me an exact time of arrival and came when you said you would; the other companies I had called gave me three or four hours "windows" -- and were still late. Ever since then, your service has been exemplary. Whether it was a big job, like installing a new gas or sewer line, or a simple faucet fix, everyone in your organization has done an exceptional job -- and not just in terms of the plumbing services. I'm sure there are a lot of people out there who can fix a leaky pipe or install a water heater. The reason I call you is because you're the only ones I trust to do the whole job right: You do your best to work within my schedule, and your work hard to provide your superior services at a fair price. You and your employees have always been courteous and friendly. Most important, you have always stood behind your work and your word.

Debbie C. - Washington

 

Our experience with Bruno Plumbing & Heating is excellent. When we had a clogged kitchen sink & bathtub, we called and the Repairman was on the premises within two hours, we were just amazed, no waiting for hours or days like we have had to do in the past with other Plumbers...also, the Repairman, together with his Helper, were very knowledgeable and explained everything they were doing and also offered suggestions how to avoid this problem in the future. We had no clean up, it was all done when the job was completed, we cannot say enough of the wonderful service we received.

Max & Shirley M. - Washington

.

"For quite some time, we had the sewer line from our house to the street back up like clockwork every year. We ran through a series of plumbers who, in some cases, had to be called back two or three times before the problem was fixed -- at least until next year. Then we ran into Bruno. In addition to making sure the problem was fixed right the first time, they recommended an annual chemical treatment to control tree roots -- even though it turned out costing them a yearly plumbing visit. My sense is that they really want to solve a customer's problem, not just rack up hourly charges. Good job, Bruno!"

Mark H. S. - McMurray

 

I am on the committee for the Inter-Faith Long Term Recovery for the flood survivors of Hurricane Ivan in the Chartiers-Houston, Canon-Mac school districts. On behalf of our committee I would like to thank Bruno Plumbing & Heating, Inc. for all that you have done to help the people that have been affected by the devastating flood. The families that you have helped have told us how wonderful you have been and how great the work has been that you have had to do for them. We as a committee do not hesitate to refer your company to anyone that has a need for your services. Sincerely,

Evie S. - Houston

 

My husband had just left for an out-of-town business trip when our tankless water heater broke. It was a Friday night and I was faced with having it repaired or spending the next two weeks without hot water. Needless to say, with two girls and myself in the house, I started making phone calls. Bruno Plumbing and Heating was the only company to call me back that evening (or at all, come to think of it!) and they said they could come on Saturday morning. Being an unusual water heater, I wasn't even sure they'd know what to do. I was wrong! The gentleman who came to my house was right on time and very professional. He assured me he'd fix it. That he did! I was thrilled! I keep the Bruno magnet on my refrigerator and will definitely call them again if I need plumbing or heating repairs!

Becky S. - Hickory

 

I have never been so impressed by a business and especially by an employee (Will) as I was with yours!  I even asked him if he owned the company because I have never seen someone so knowledgeable or represent a business that he did not personally own!   We are self employed so I know.

This young man explained things to me in a way that I not only understood, I actually was able to tell my husband everything and make him understand.  He was professional, polite, clean, knowledgeable and absolutely thorough!  I don't know how you train or motivate your employees, all I can say is you do an excellent job!  You can be confident and proud of Will.  He represented you flawlessly.

We had just moved into this house within the past year.  My very ill mother moved in with us then died within a month.  Things have been extremely hectic and I just have not gotten very familiar with my new surroundings.

Thanks again, not only for answering the phone, getting here before you said you would, fixing our problem, educating me on air conditioning and furnaces, making me aware of potential future problems, teaching me about some maintenance issues, not costing me an arm and a leg and sending out an employee that any parent would be proud to have as a son.  You are now our plumbing and heating company.

I called my real estate agent and told her about you.  She is purchasing her own home here in the near future and is going to use your company not only personally but says she will recommend you to her clients also.  I know they won't be disappointed.

Laurie W. - Washington

 

I have used many plumbing companies over 40 years;  if this were the movies, you would get Oscars!

Florence S. - Washington

                                                                            

Technician did not give up, determined to find problem.

Tanya M. - Washington 

 

Very efficient and prompt service.

Audrey B. - Houston

 

Was very pleased with the job done.  Arrived on Time.

Barbara M. - Canonsburg

 

It's wonderful to need a service man and he comes & completes the job the same day.

Velma C. - Bulger

  

We received fast, courteous service from Dustin.

Robert B. - Canonsburg

 

Your service employee is a good person.  His work was neat.  Hold on to him.

William M. - Washington

 

Service man was very polite.

Barbara P.  - Washington

 

I was impressed by your promptness.

Patsy C. - Washington

 

Thank you so much!  You were a life saver!

Ian M. - Venetia

 

Will & Tony did a great job.  Very professional furnace installation.

Andy Z. - Washington

 

 

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